What is ZippZoom?
ZippZoom is an online platform that allows users to book cabs and coaches, use our booking software, book chauffers and provides car accessories at your door step so that you are always ready and on time for your plans.
How can I book a car on ZippZoom?
You can book a car by: * Installing ZippZoom App * Selecting pickup & drop location * Choosing date and time * Selecting your preferred car * Completing the payment
Is there any advance?
Yes, an advance is taken depending on the type of cab required which is adjustable at the time of bill payment.
Can I cancel or modify my booking?
Yes, you can cancel or modify your booking from your app. Cancellation charges may apply depending on the timing and the choice of fleet. ---
Are there any hidden charges?
No. ZippZoom follows a transparent pricing model. All costs including rent, taxes, and fees are shown during booking.
Do you provide self-drive and driver services?
Yes, ZippZoom offers: * Self-drive cars * Chauffeur-driven cars Chaufffers for your own car You can choose based on your preference.
What types of cars are available?
We provide a wide range of vehicles including: * Hatchbacks * Sedans * SUVs * Luxury Cars Tempo Traveller Urbania Coaches Car rental platforms typically maintain diverse fleets to meet different travel needs.
Is there a kilometer limit?
Options include: * Limited kilometers * Unlimited kilometers (depending on plan) ([ZIPZAP Car Rental][1])
What happens in case of breakdown or emergency?
ZippZoom provides 24/7 customer support and roadside assistance to ensure a smooth journey so that our customers can have the best experience.
Can I extend my booking duration?
Yes, you can extend your trip subject to availability. Additional charges will apply according to your requirement.
Are the cars insured?
Yes, all vehicles come with basic insurance coverage for safety and protection. You can also insure your rides through the ZippZoom app.
Can I rent a car for outstation travel?
Yes, ZippZoom allows both local and outstation trips with flexible plans and according to the customers needs.
How do I make payment?
We accept: * UPI * Debit/Credit Cards * Net Banking Cash
Is doorstep delivery available?
Yes, in selected locations, car accessories can be delivered to your doorstep for the convenience of our users.
What if I return the car late?
Late returns may attract additional hourly or daily charges. Reminder will be provided so that the user knows when they have to bear additional charges.
How do I contact customer support?
You can contact us via: * Phone * Email * App
What is Booking Software?
Our Booking Software helps replace old traditional paper bills so that the car rental companies can experience the technology and all their data remains safe and in one place. From Bookings to Alloting the desired vehicle to the billing of the booking and accounting for it can be done from a single platform. You can also check the papers and documents of the vehicles you own.
What is Chauffer Services?
Providing chauffer for your cars chargeable on hourly basis according to your requirement and timings.
What does Car Accessories include?
Car Accessories includes - Tyres Battery Car Sale Insurance Maintenance Deep Cleaning We provide all these services at your doorstep at an instant basis so you are be always ready and always on time also during an emergency.
